Given the popularity of cell phones, many individuals and businesses have moved away from using landlines. Although landlines aren’t as important as they used to be in some situations, they are irreplaceable in other contexts. In many cases, your business could greatly benefit from the installation of a landline. Here are a few insights into when and why you should make the leap and stop depending entirely on your cell phone.
Emergency Communication
One good reason to maintain a landline is to ensure you have easy access to a phone in the event of an emergency. If you’re in a building with several other people, you want to be sure that emergency services can arrive quickly to respond to any situation. While cell phones are often adequate for this task, it’s good to know that you have a reliable backup to help keep you and your employees safe.
Establish Legitimacy
When people interact with a business, they are looking for signs that the business is legitimate. Having a single phone number that customers can call when they need help can add to that feeling of legitimacy. Rather than being greeted by an individual’s voicemail message, customers can know they’re calling your business and ensure that they’re discussing any sensitive information with the correct people, all because you took advantage of professional business phone installation services. Additionally, these installation services often have customization options that will help set up multiple phone lines that direct calls to different people depending on who is available.
Used by Everyone
Another benefit of having a landline is that it provides a number that can be used by all of your employees for calling customers. This is especially important if you’re in a call center environment and need your customers to know the name of the company giving them a call. This will make it more likely that potential and existing customers will accept your call instead of having your calls ignored because they look like spam calls.
Clear and Consistent
Although cell phones offer exceptional voice clarity, you can’t beat the reliability and consistency of a landline phone. Even if your building prevents the clear signal transmission from a cell phone, a landline phone will work properly every time you place a call. This will reduce the number of dropped calls and enhance the professional image that you project to your customers.
Cutting-Edge Features
While cell phones get all the press when it comes to cutting-edge features, landline phones continue to improve and obtain new features, as well. These features allow you to expand your business and take advantage of new marketing opportunities that were previously inaccessible. If you’ve seen landline phones in the past as an unnecessary cost, it’s time to take this asset seriously and have a landline phone installed as soon as possible.
